Support Center

The Hub is a long-term recovery center in South LA designed as a wellness space, fulfillment center, and community hub for families rebuilding after disaster. Unlike traditional aid centers, it offers a shoppable, dignified experience with brand-new essentials, case management, mental health and wellness services, group programs (yoga, therapy, tech literacy), and soon, resource navigation. It represents IBTU’s shift from emergency response to long-term, trauma-informed recovery.

Eligibility requires proof of direct, ongoing wildfire impact. All adults must come in person for verification, and proof of relationship is required to receive items for dependents.

The Hub is currently closed and will reopen on Tuesday, August 12th. Regular operating hours are Tuesdays, Wednesdays, and Thursdays from 12:00 PM to 4:00 PM. To learn more or make an appointment, go to https://www.itsbiggerthanusla.org/relief

Furniture Donation & Discounts

Hotel Surplus is offering goods to donate and additional discounts for those affected by the LA Fires. They encourage the community to share this information with anyone impacted. For more information, call 818-787-7807 or email Help@Hotelsurplus.com. Hours: Weekdays 9 AM – 5 PM, Weekends 10 AM – 4 PM.

Toy Loan Program

The DPSS Toy Loan Program is commemorating 90 years of serving low-income families with children in Los Angeles County. The program is currently partnering with 30 community organizations to operate free countywide Toy Lending Centers that allow children to check out toys the same way books are borrowed from a public library. For more information or to donate, call 213-744-4344 or email: ToyLoan@dpss.lacounty.gov

Free Hotspot Waitlist

The Altadena Library Foundation has distributed 300 hotspots to Altadena residents whose homes were destroyed or left uninhabitable by the Eaton Fire. Thanks to our donors, the waitlist is open again. If you would like to be added to our waitlist for a free mobile hotspot, please complete this form: hotspot waitlist.

Due to limited supplies, meeting eligibility requirements does not guarantee you will receive a hotspot.

If you'd like to donate to the Altadena Library Foundation, click here.

Free Blood Lead Testing

• Department of Public Health is offering free blood lead testing for those concerned about exposure to lead from the recent wildfires.  

• Residents can visit their medical provider

• Dial 1-800-524-5323 to request a free appointment through Quest Labs

• Visit one of the community events listed here where Public Health is offering free blood lead testing 
  

Free Medical and Mental Health Clinic in Pasadena

• Mondays and Wednesdays, from Noon to 5 p.m. 

• In person, hosted by the Eaton Health Village, in partnership with the Department of Mental Health 

• For free medical and mental health care, including medical consultations, medical refills, mental health services and case management, vision care, and dental care. 

• Location: Pasadena Seventh-Day Adventist Church (1280 E. Washington Blvd, Pasadena, CA 91104) 

• More information: 951-595-7032 or click here 

LGBTQ+ Resources from DPSS
DPSS announced they are an inclusive environment and promoting the health and well-being of customers who identify as LGBTQ+. Visit the new DPSS resource webpage at LGBTQ+ Services and Resources for more information.

Strategic Plan for Disability Services
The Aging & Disabilities Department (AD), in partnership with the L.A. County Commission on Disabilities (LACCOD), is developing a five-year Strategic Plan for disability services. The plan will assess current services, identify unmet needs, and set priorities. Input will be gathered through surveys, focus groups, and stakeholder collaboration. The survey is available online here.
The survey will end after Thurs, 8/21.

Refugee Resources
The L.A. County Office of Immigrant Affairs, a partner of DPSS, is committed to connecting refugees to food, healthcare, employment, and legal resources to help with resettlement. Learn more about available services at the Office of Immigrant Affairs, Refugee Cash Assistance, or Refugee Employment Program.

Meals on Wheels
Altadena Meals on Wheels (AMOW) has resumed service after a temporary pause due to January’s wildfire. Since 1973, AMOW has delivered hot meals to homebound Altadena residents, helping seniors stay nourished and independent. There are no strict eligibility requirements—any Altadena resident in need may apply by calling 626-794-0313.
AMOW is also seeking volunteer drivers to deliver meals on weekday routes. Volunteers are asked to commit to at least two days per month. AMOW receives no federal funding and relies entirely on donations. To support their work or make a tax-deductible contribution, visit www.altadenamealsonwheels.org.

Disaster Recovery Center
Note the new address
Altadena Community Center
730 E. Altadena Drive, Altadena, CA 91001
M-F 9am - 5pm

DPSS Updated Customer Service Center Hours
Effective 8/11, the Customer Service Center (CSC) and Renewal (RE) Line have new operating hours. Customers may call the CSC and RE Line Monday through Friday from 7:30AM-5:30PM at 1-866-613-3777. For 24/7 self-service, visit BenefitsCal.com to apply or renew benefits, and manage your account.

Youth@Work
Do you know an Altadena teen or young adult who is looking for a job? As a result of a motion I authored, we're designating 500 Youth@Work jobs for Eaton Fire impacted youth. Participants, ages 14 to 24, will gain 160 hours of paid work experience and training, get a tailored plan to map out their career path, gain financial literacy and job readiness resources, and access mentorship and leadership support.

Employers Needed 
Would you like to host a young person at your workplace? The Youth@Work program offers an incredible opportunity to give back and invest in the next generation. Plus, the County covers the cost of their salary! 
Apply as a worker.
Register as a worksite.
May 26 9:00 AM - August 29 4:00 PM

A Village Post Office has opened at Webster’s Pharmacy in Altadena
Location: Webster’s Community Pharmacy at Chase Plaza
2333 Lake Ave, Altadena, CA 91001
The postal counter at Webster's accepts mail and package drop-offs, has pre-paid box services, flat-rate mailing supplies, and sells forever stamps.

LA County Department of Arts & Culture Free Temporary Artwork Storage
Free temporary storage for artworks to artists and community-based organizations who have lost access to home storage, studio space, commercial storage, or other areas for storing artwork due to the 2025 Los Angeles wildfires.

Storage will be offered on a first come, first served basis, with priority given to applicants in the immediate fire perimeter. This service will be available for a maximum of one year, from July 2025 to July 2026. Please check this website for full details on eligibility and how to apply.
Deadline to apply has been extended to July 20, 2026 at 5:00 p.m.

Free Notary Public Services for Eaton Fire residents
Call Christie 626-272-9905

The Altadena Recovery Team (ART)

• ART is a resident-run organization committed to long-term mutual aid and recovery efforts. They host a community donation and distribution center every Saturday at the Altadena Fraternal Order of Eagles parking lot (455 E Woodbury Rd. Altadena, CA 91001), and they advocate for community education and support for climate-resilient rebuilding.

• To connect with them, please reach out by email at altadenarecoveryteam@gmail.com, on Instagram @altadenarecoveryteam
  

Advisory: Altadena Sheriff’s Station
The Los Angeles County Sheriff’s Department issued the following statement:

"The Los Angeles County Sheriff’s Department’s Altadena Station is proud to announce the launch of a new community tool: AltadenaTips@lasd.org, a dedicated email address for residents to report suspicious activity and submit photos or videos that may assist in criminal investigations.

This new initiative is part of the department’s ongoing commitment to community-based policing and increasing transparency and collaboration between law enforcement and the public.

Residents are encouraged to:

• Send photos or videos capturing suspicious or criminal activity

• Include the location (street address or cross streets)

• Provide their name and phone number (optional)

• Remain anonymous if preferred

“Our goal is to empower the community to be proactive in public safety,” said the Altadena Station Captain. “We view our residents as partners — extra eyes and ears who can help us act quickly and effectively to keep Altadena safe.”

Submissions to AltadenaTips@lasd.org will be reviewed by investigators and may support ongoing investigations or help identify emerging issues in the community.

For more information, visit https://lasd.org/altadena @aldlasd: Instagram AltadenaSheriffsStation: Facebook or contact the station directly at (626) 798-1131."

The City of Sierra Madre

• Residents of Sierra Madre are asked to share their experiences following the Eaton Fire.  This will help with future emergency planning and response.

• Sierra Madre City Council Chambers
  232 W. Sierra Madre Blvd

• Tuesday, May 20, 6:00-8:00pm

• City of Sierra Madre is updating its Hazard Mitigation Plan (HMP) and community involvement is crucial for shaping the direction of increased resilience to major disasters.

• To learn more visit: https://www.sierramadreca.gov/HMP

To participate in the survey: https://www.surveymonkey.com/r/9WW2FVK

Community Input on the Altadena Community Center
The Department of Consumer and Business Affairs is gathering community input to guide the future of the Altadena Community Center located at 730 E. Altadena Dr. You are invited to take a short survey to share your thoughts on the programs and services you’d like to see. This survey is available in English and Spanish.

Opportunity for Fire Survivors to Share Their Story

The California Department of Public Health is creating an interactive story map to share how climate change is impacting health across the state. They are seeking personal stories—especially from survivors of the Eaton Fire and other wildfires—highlighting experiences with wildfires, poor air quality, extreme heat, and related health risks. The project welcomes input from diverse and vulnerable communities, including older adults, pregnant individuals, people with disabilities, Native Americans, farmworkers, first responders, unhoused individuals, and those with chronic or climate-sensitive conditions. Participants will have final approval over how their stories are shared and will receive a $35 gift card. To participate, email Lauren.Oommen@cdph.ca.gov.

Youth Fire Stories Project
In Other People’s Shoes Productions, in association with Pacific Clinics, is creating a theatre piece to lift up the voices of young fire survivors in the community. They are seeking young people, ages 18 and under, who are interested in sharing their experiences and feelings in a safe environment. The finished work will be crafted from excerpts of these stories and performed by professional actors, with the goal of helping the community heal. For more information or to participate, visit: www.inotherpeoplesshoes.org/fire-stories-project