Join the County Counsel Letter Requesting an Investigation into Your Insurer

EFRU and LA Standing Homes (StandingHomes.org) are organizing a coordinated effort to submit insurer-specific letters to the Los Angeles County Office of the County Counsel, requesting investigations into potential bad-faith claims handling impacting standing homes after the January 2025 fires.

If your insurer has delayed, lowballed, or blocked testing, remediation, or fair payment, your experience matters. County Counsel is already examining State Farm, and this effort expands that work by building a clear, insurer-by-insurer record of repeated patterns that have kept families in limbo and made safe recovery harder. Whether you’ve already returned home, you’re still in the middle of remediation, or you haven’t been able to start yet, you’re welcome to join the effort.

By participating, you help turn individual stories into documented evidence—the kind that can trigger deeper investigation, increase pressure on insurers to change course, and strengthen accountability for the practices that have harmed fire survivors. If you have a standing home affected by smoke/ash contamination or related fire impacts, we encourage you to add your voice.

Please click here to review the steps to:

• Add your name to an existing insurer letter, or
• Submit your information if your insurer is not yet listed so a new letter can be created